Bank fined for credit card rejection

NEW
DELHI: Faulting the ICICI Depository Financial Institution for denying a recognition card to a practising
advocate in the Capital on the land that the community drop in the 'negative
profile' the Old Delhi State Consumer Disputes Redressal Commission, have slapped a
fine of Rs 10 hundred thousand on the
bank. The committee in a
recent order slammed, what it termed "cavalier behavior and unpardonable
negligence" on behalf of the depository fiscal institution and said this merited a "punitive harm of Rs
10 lakh... for not extending financial installation or even recognition card on the
premise that 'Designation' of an advocator have a negative profile." The committee awarded the
complainant Nivedita Sharma, a compensation of Rs 50,000 for the mental torture
she had to face. According to
the complanaint, she was offered a recognition card by the client attention executive director of
the ICICI depository financial institution and once she agreed to take the card, she was made to fill up an
application word form and supply adequate document including income taxation tax returns which
made her eligible for the recognition facility. However, her application was rejected
and returned with a short letter stating, "Designation â€" negative profile." Pulling up the bank, the
commission, in its order hit out at this pattern and said that the complainant
was asked to use but when the column regarding her community caught the eye
of the depository financial institution official, he "rejected it with one shot of a pen, "Designation
â€" negative profile" throwing the run batted in guidelines and other relevant,
rational standard to the wind without batting an eye-lid and small realizing
the irreparable harm it would bring down upon the plaintiff and the
practitioners of legal community by humbling it." The depository financial institution contended that it was
not their policy to decline recognition card game to lawyers and denial was lawsuit specific. It maintained that there were
conditions which must be fulfilled by the applier and that the legal
fraternity have never been denied any facility. "There is no negative marking at
least for lawyers," the depository financial institution said. The committee however, took
into consideration the word, 'Designation' used in the short letter by the bank. "The
word 'designation' have mainly two components. First, it fluxes from the
profession of a individual like advocates, engineers.Other beginning of 'designation'
is an business office held by a individual either in private organisation or in the
government organization. No
profession except impermissible by law is a negative profile," the commission
said, adding it amounted to 'corporate authoritarianism.'